CT DIGITAL GROUP
FRONT OFFICE
MANAGED AI RECEPTIONIST

A smarter front desk, not another chatbot.

Welcome visitors, assess what they need and prepare a real, consent-led handoff to the business team.

Bespoke assessment and quotation

RECEPTIONQUALIFICATIONHANDOFF
CT DIGITAL GROUP AI Receptionist: voice and chat reception, service qualification, enquiry summary and CRM handoff with human oversight.
DELIVERY APPROACH

A clear route from assessment to handover

The exact work is agreed in your quotation. Each stage is reviewed against the approved scope and business requirements.

Understand the business

Understand the current position and define the intended result.

Define reception rules

Agree the approach, responsibilities and relevant safeguards.

Connect real actions

Implement the agreed work and check that it behaves as expected.

Test and oversee

Explain the output, boundaries and next steps for your team.

THE OPPORTUNITY

A useful business outcome, not just another tool.

A useful AI receptionist does more than answer common questions. It should understand the visitor, qualify their requirements, guide them to a relevant service and hand over a complete enquiry when human review is needed.

WHO THIS IS FOR

Businesses that want an AI front office supported by clear operating rules, real lead capture and human accountability.

Bespoke assessment and quotation
BUSINESS VALUE

What this could improve

BENEFIT 01

Give visitors an informed first point of contact

A knowledgeable first contact

BENEFIT 02

Gather relevant details without unnecessary repetition

Useful visitor qualification

BENEFIT 03

Provide clearer handoffs to the people who can act

Controlled handoffs to staff

SCOPE AND DELIVERY

What we would assess and deliver

  • Discovery of your business, services and reception objectives
  • Agreed conversational flows and escalation rules
  • Connection to supported enquiry or CRM processes
  • Testing, oversight and management scope as agreed

Scope matters

Capabilities depend on connected systems and permissions. Cora on the CTDG site demonstrates the approach; bespoke client deployments, voice coverage and ongoing managed operations require assessment and agreement.

We confirm deliverables, exclusions, timeline and final price in writing before work starts.

Explore this for your business

Share your goals with CTDG. Cora can help qualify your requirements before you submit a reviewed enquiry.

COMMON QUESTIONS

Things worth knowing

Can an AI receptionist actually take action?

Yes, when it has an explicitly connected and tested backend action. It must not pretend it booked, emailed or saved something that it did not.

Can it use our branding?

Per-business presentation and knowledge requirements can be included in a managed reception scope, subject to the available platform configuration.

LET'S DISCUSS YOUR BUSINESS

Get a scoped proposal or request an audit

Use the form to start the conversation. We review requirements before confirming a quote or project. No payment is taken at enquiry stage.

Managed service or bespoke project?

Need help with lead handling, AI front-desk operations, integration between business systems, or ongoing automation management? Outline the problem and we’ll recommend a sensible next step after assessment.

For search visibility, we assess the website and requirements before producing a quote. No generic SEO/AEO/GEO packages and no fixed-price promises.

Submitting an enquiry is not an order, booking or contract. Any future paid service requires an accepted scope.